Cyber resilience in SMEs: A call to action for MSPs and businesses

Cyber resilience is no longer optional; it’s a survival necessity in 2024. Our recent research paper “MSP Insights on Cyber Resilience” shows a troubling gap between the cybersecurity readiness and the growing threat landscape of Small to Medium Enterprise (SME) businesses.

The problem: SMEs lagging behind

While large organisations ramp up their defences, SMEs, which form the backbone of New Zealand’s economy, are falling behind. High costs and a lack of cybersecurity expertise leave SMEs vulnerable. Shockingly, only 14% of IT Managed Service Provider (MSP) clients adopt a full security suite, despite escalating threats.

The MSP perspective: A tough love approach

MSPs are increasingly enforcing mandatory cybersecurity standards. Seventy-one percent require a minimum-security package, and some refuse service to clients who don’t comply. This hardline stance is about more than protection; it’s a call for accountability.

Shared responsibility: More than just tech

Cyber resilience isn’t just about technology; it’s a trifecta of people, processes, and technology. SMEs often misjudge MSPs’ roles, delegating responsibility entirely instead of collaborating. Without active participation from businesses – like regular security assessments and staff training – true cyber resilience remains a pipe dream.

The path forward: Collaboration is key

The report stresses the need for education and partnerships. MSPs must educate clients, while SMEs need to prioritise cybersecurity in their budgets (yes, even above the coffee fund!). Together, they can create a resilient digital ecosystem.

A closing thought

Cybercrime isn’t slowing down, and neither can we. For SMEs, taking action today isn’t just smart – it’s vital. For MSPs, the mission is clear: lead, educate, and enforce.

Let’s bridge the cyber gap together; before it’s too late.

How prepared is your business for today’s cyber threats? Get in touch for a resilience check!

You can download our whitepaper for free here.

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